Playa del Carmen Hotels
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PopularHighly Rated
Secrets Maroma Beach Riviera Cancun - Adults only
★★★★★
Playa del Carmen
: Carretera Federal 307 Chetumal-Cancún Km. 306.5 Solidaridad,
Reviews summaries
Summary: Secrets Maroma Beach Riviera Cancun - Adults Only is an exceptional five-star resort with outstanding services, facilities and location that will leave you feeling like you've found paradise on Earth. The beautiful and well-maintained grounds, stunning beach and clean property add to the overall superb experience. The personnel are kind, helpful and respectful, making guests feel at home. While some have mentioned concerns about the restaurants and food, the overall experience makes up for it. If you're looking for an unforgettable getaway, Secrets Maroma Beach Riviera Cancun is highly recommended.
Popular
Reviews summaries
Fairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
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Reviews summaries
Banyan Tree Mayakoba is a top-notch five-star hotel that offers a luxurious and serene getaway, perfect for those in search of relaxation and natural beauty. The property is renowned for its outstanding location and stunning villas with private pools, which provide guests with both privacy and comfort. The breakfast buffet and dinner scene are exceptional, offering a diverse range of culinary options that cater to all taste buds, although some find it to be on the pricey side. The hotel's cleanliness is impeccable and the staff are professional, friendly and attentive to all guest needs. The beach club and well-maintained beach with seaside pools, together with the private villa pools, offer ultimate exclusivity for guests to unwind and relax. While some guests found the Wi-Fi in their rooms and bicycle options to be outdated, the overall experience is deemed fantastic and the service is truly five-star. For those looking for a luxurious and unforgettable holiday in Paradise, Banyan Tree Mayakoba is the ultimate choice.
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Platinum Yucatan Princess Adults Only - All Inclusive
★★★★★
Playa del Carmen
: Prolongación 5ta Avenida Manzana 20 Lote 006
Reviews summaries
Platinum Yucatan Princess Adults Only - All Inclusive is well-regarded for its excellent location, offering close proximity to the beach and Playa Del Carmen, complemented by convenient shuttle services. Its grounds and structures are beautifully maintained, making it an ideal spot for relaxation, especially for couples and friends. Guests rave about its breakfast, often citing it as the best meal of the day with a wide variety of options catering to diverse tastes. The buffet is particularly noted for its quality and selection, though minor criticisms include a need for more turkey products and occasional service delays. The dining experience overall is quite positive with a variety of specialty restaurants providing flavorful and diverse food choices. The Hibachi grill stands out for its engaging experience. While there are some mixed opinions regarding the Italian restaurant and buffet and occasional inconsistencies in food quality and service, the culinary offerings are generally well-received. Rooms are praised for being spacious and comfortable, equipped with quality furnishings and amenities, including rain showers and direct pool access in some cases. However, a few guests have reported issues such as cleanliness concerns and outdated decor. The cleanliness of the resort is highly commended with efficient housekeeping maintaining spotless rooms and public areas. While there are a few mentions of occasional lapses, the overall feedback is positive. Staff at the resort are generally highlighted for their friendliness and attentive service, contributing significantly to guests' satisfaction. Notable individuals like Alfredo, Diego and Gina receive special mentions for exceptional service. However, there are isolated reports of less favorable experiences, particularly with the front desk and some concierge members. The pool areas are a major attraction, featuring a variety of lively and serene atmospheres. Well-maintained and clean, the pools cater to various preferences with activities and ample seating. Yet, improvements in pool furniture, shaded areas and extended pool bar hours are suggested. The beach experience receives mixed feedback with some guests appreciating its proximity and beauty when well-maintained. Nonetheless, frequent seaweed issues and rocky conditions detract from its appeal. The WiFi service needs significant improvement with guests frequently experiencing weak signals and instability. The spa receives high praise for its outstanding services, contributing to memorable and restorative experiences for guests. The gym, while appreciated for its range of equipment, could benefit from updates in ambiance and extended hours. In summary, Platinum Yucatan Princess Adults Only - All Inclusive excels in location, dining, cleanliness and service with its pool areas and spa standing out as highlights. Minor areas for improvement include room maintenance, WiFi quality and consistent food quality. Despite these, it remains a highly favorable destination for an enjoyable and relaxing stay.
Popular
Hyatt Zilara Riviera Maya Adults Only All-Inclusive
★★★★★
Playa del Carmen
: Carretera Federal 387, KM 299 Solidaridad
Reviews summaries
The Hyatt Zilara Riviera Maya Adults Only All-Inclusive offers a serene retreat ideal for those seeking tranquility by the sea. Located away from the bustling Playa del Carmen, the resort is situated on a beautiful beach, praised for its cleanliness and breathtaking ocean views, making it a preferred spot for relaxation. The modern and grand design complements the beachfront location, with spacious and meticulously maintained rooms providing comfort and elegance. Each room features luxurious bedding and thoughtful amenities, enhancing the overall guest experience. The hotel's culinary offerings are noteworthy, particularly the breakfast and dinner experiences. An extensive and varied breakfast buffet ensures a delightful start to the day, with room service adding an extra touch of luxury. Dinner is celebrated for its quality and variety, especially the exceptional sushi and Thai dishes at Tempest Restaurant, alongside popular themed nights offering flavorful experiences. While transportation to central Playa del Carmen might be costly and some dining options receive mixed reviews, the overall dining experience is superior to other all-inclusive resorts. The resort is also lauded for its immaculate cleanliness, with well-kept grounds and pristine interiors. The excellent service provided by the staff further enhances the inviting atmosphere, with guests commending their friendliness and attentiveness. Specific staff members earn special recognition for their exemplary service, contributing to the high satisfaction of guests. The pool area emerges as a highlight, featuring a stunning swim-up bar and a layout that offers ample space and comfort, despite the occasional note of chilly water temperatures. The beach, consistently praised for its beauty, is meticulously maintained and offers scenic views, complemented by the resort's comprehensive amenities. Overall, the Hyatt Zilara Riviera Maya Adults Only All-Inclusive provides a five-star experience characterized by its commitment to quality and comfort, making it an idyllic escape for those looking to unwind in a peaceful, beautiful setting.
PopularHighly Rated
Reviews summaries
The staff at Grand Velas Riviera Maya - All Inclusive is exceptional, providing warm and friendly welcomes from the moment of arrival. Many staff members are mentioned by name for going above and beyond to ensure a fantastic stay, particularly the waitstaff and SPA employees. The staff genuinely cares about guests' experiences and is always ready to make their vacation even better. Overall, the customer service at this luxury resort is a cut above the rest and highly recommended.
Popular
Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only
★★★★★
Playa del Carmen
: Carr. Chetumal - Puerto Juárez Km. 282
Reviews summaries
Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only is a dream destination for nature lovers with incredible views and a beautiful property in the heart of the jungle. The hotel provides access to all Xcaret brand parks and facilities, making it a perfect place to stay. The breakfast options are amazing with a variety of delicious options available all day long. The dining experience is a gastronomic adventure with a wide variety of options and delicious food across all the restaurants. The rooms are spacious, beautifully furnished and offer an indescribable experience. The resort is massive, but guests repeatedly rave about its cleanliness organization and safety. The staff goes above and beyond to make sure that guests have a truly exceptional experience with personalized and attentive service. The pools, beach and beds are all amazing and the hotel is exclusively for adults, making it ideal for those seeking a more peaceful and relaxing experience. The hotel is a marvel, boasting gastronomy and mixology of utmost luxury that is on par with a five-diamond rating and top-tier status. Overall, Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only is a phenomenal all-inclusive experience that is highly recommended for anyone seeking a luxurious and relaxing vacation.
PopularHighly Rated
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
★★★★★
Playa del Carmen
: 1a. Avenida esquina Calle 26, Colonia Centro
Reviews summaries
The Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is a highly recommended hotel with exceptional facilities and services that meet 5-star standards. The hotel's location is perfect for exploring nearby tourist sites, restaurants and nightlife. Guests appreciate the stunning location right on the beach with turquoise waters and a beautiful view. The breakfast is delicious and great and the dining options are varied with some standout dishes. The spacious and comfortable rooms are a highlight with breathtaking ocean views. The hotel is modern and clean with excellent room cleaning and service hygiene. The staff is super nice, kind, friendly and courteous, always doing what they can to accommodate guests. The Cenote Spa provides a truly unforgettable experience and the gym is spacious, well-equipped and open 24 hours. The pool area is magnificent, fantastic and beautiful with attentive and helpful personnel on hand to ensure guests have everything they need. The hotel is unique with mega comfortable and well-equipped rooms, providing an exquisitely comfortable experience. Overall, the Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is an unprecedented and awesome resort, worth the price and perfect for family vacations.
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Ocean Maya Royale Adults Only - All Inclusive
★★★★★
Playa del Carmen
: Carretera Federal Chetumal, Km 299
Reviews summaries
Ocean Maya Royale Adults Only - All Inclusive offers a serene and picturesque beachfront escape, perfect for adults seeking tranquility and relaxation. Set in a stunning oceanfront location, the resort provides a peaceful atmosphere away from bustling crowds, complemented by top-notch amenities and well-maintained facilities. Guests enjoy a wide range of activities and dining options, with consistently praised breakfast and dinner offerings that cater to various tastes and preferences. The spacious and comfortable rooms are a highlight, often recognized for their cleanliness and well-equipped features, including lovely garden or beach views. The resort's commitment to cleanliness extends beyond the rooms to the entire property, including beautifully maintained gardens and pristine beach areas. Despite challenges like seasonal seaweed, the beach remains inviting, especially in the exclusive Privilege area. Ocean Maya Royale excels in hospitality, with the staff frequently commended for their friendliness, attentiveness, and dedication to ensuring a wonderful stay. Special mentions of staff members like Gabriela enhance the personalized experience, contributing to the hotel's reputation as a top destination. Guests experience hassle-free relaxation through the all-inclusive package, which offers a variety of dining options and convenience that encourages many to return. The resort's pool and beach areas, alongside a satisfactory Wi-Fi service, add to the overall appeal, making Ocean Maya Royale a delightful hub for relaxation and fun. Although minor issues such as occasional noise, bed comfort, and inconsistent restaurant quality are noted by some, the overall positive sentiment highlights the resort's charm and quality, ensuring a memorable adult-centered retreat.
Popular
Hotel Xcaret Mexico All Parks All Fun Inclusive
★★★★★
Playa del Carmen
: Carretera Federal Chetumal Puerto Juarez
Reviews summaries
Hotel Xcaret Mexico All Parks All Fun Inclusive is a luxurious 5-star resort that offers exceptional facilities and services. The location is perfect, surrounded by nature and with easy access to the parks. The breakfast experience is exceptional with fresh and delicious food from all of the hotel's restaurants. The dinner experience received mixed reviews, but the diverse food options available at all the restaurants were praised. The rooms received mixed reviews with some finding them stunning and well-equipped, while others experienced issues with cleanliness or noise. However, the hotel staff were described as helpful and responsive. The pool area is a definite highlight of the resort with many pools and beautiful natural touches. The hotel is family-friendly with plenty of activities for families with young children. Despite the lack of an ocean beach suitable for swimming, the stunning views and access to several artificial beaches make up for it. Overall, Hotel Xcaret Mexico All Parks All Fun Inclusive is a superb, exceptional and perfect place to vacation with guests describing it as the best hotel they've ever stayed at.