Cleveland Hotels
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Reviews summaries
The Cleveland Marriott Downtown at Key Tower is a highly recommended hotel choice for those visiting Cleveland. It offers charming facilities and outstanding services that make it an ideal place for a weekend break. Guests appreciate the warm and welcoming staff that go above and beyond to ensure guests have an extraordinary stay. The location is a prominent feature of the hotel and visitors remarked highly of it. While some guests cited the need for upgrades, the hotel remains an excellent option for travelers who desire a comfortable and pleasant stay. Some even mentioned that their experience was unforgettable and they cannot wait to come back. Overall, the Cleveland Marriott Downtown at Key Tower provides an enjoyable experience that is deserving of consideration for your next trip to Cleveland.
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Reviews summaries
The Kimpton Schofield Hotel by IHG, is a fantastic choice for those looking to experience the best of downtown Cleveland. Its central location provides easy walking access to great restaurants, bars and attractions such as the Rock and Roll Hall of Fame and the NASA Glenn Visitor Center. The hotel's Betts restaurant offers a delicious breakfast experience with guests raving about the chicken and waffles. The rooms are beautiful and spacious with some featuring amazing bathrooms complete with marble finishings and great lighting options. While some guests note that the rooms are smaller than other Kimpton hotels, this does not take away from the quality of the decor and design. Cleanliness is an important attribute at the Kimpton Schofield Hotel with the majority of guests finding the rooms and the entire facility to be very clean and well-maintained. The staff is exceptional, friendly and professional with guests appreciating the personal attention and friendly demeanor. The hotel's beds have received fantastic reviews from guests with many describing them as very comfortable. Overall, the Kimpton Schofield Hotel is a great choice for comfort with mostly positive reviews on the quality of the facilities and services.
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Reviews summaries
The Residence Inn by Marriott Cleveland Downtown receives predominantly positive reviews, with many guests highlighting its prime location in the heart of downtown Cleveland. The hotel is perfectly situated near major sporting venues, dining options, and cultural attractions, making it an ideal choice for visitors interested in exploring the city's vibrant offerings. Guests find it convenient to access local attractions without needing a car, as the hotel is within walking distance of many key sites and offers easy access to public transportation. The breakfast offerings are well-received, with guests appreciating the variety and quality of the food. The friendly and attentive breakfast staff enhance the experience, ensuring guests start their day with a satisfying meal. Despite occasional comments about the speed at which certain items run out and a desire for extended hours, the breakfast remains a valued part of the stay. Accommodations at the hotel are frequently praised for their spaciousness and cleanliness, particularly the suites that comfortably accommodate families and groups. The rooms are described as akin to small apartments, complete with kitchens and living areas, offering a comfortable home base for travelers. While there are minor complaints about outdated decor and bedding comfort, the overall feedback emphasizes the rooms' functionality and peaceful ambiance. Cleanliness is generally noted as a strong point, despite some isolated reports of shortcomings. The hotel's commitment to maintaining clean and comfortable spaces, coupled with the helpful and friendly staff, contributes to a welcoming environment for guests. Exceptional hospitality is a hallmark of this establishment, with the staff consistently recognized for their professionalism, friendliness, and efficiency. From the front desk to housekeeping, the team is dedicated to ensuring a pleasant stay, promptly addressing concerns and providing knowledgeable service. Valet parking is identified as a convenient, albeit costly, service. While the expense is pointed out by some guests, many appreciate the convenience and efficiency of the service provided. The staff's courtesy and promptness mitigate the impact of the fee for most, making it a worthwhile consideration. The Residence Inn caters well to families, offering a comfortable and convenient setting with its spacious suites and prime location near family-friendly attractions. The atmosphere fosters a sense of being at home, ideal for family getaways. Overall, the Residence Inn by Marriott Cleveland Downtown offers a comfortable and convenient stay for a range of guests, highlighted by its excellent location, spacious rooms, and attentive staff, making it a preferred choice for those visiting Cleveland.
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Reviews summaries
InterContinental Cleveland by IHG, is highly recommended for those visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area. The hotel's convenient location to the Cleveland Clinic exceeded guests' expectations and is a must-stay for anyone visiting the clinic. The spacious and beautifully designed rooms are very clean and well-appointed with comfortable beds and nice decor that add to the relaxing ambiance. While some guests noticed design flaws and mentioned that the rooms are worn and need a refresh, the overall experience of staying in the hotel's spacious and clean rooms left a positive impression on the guests. The hotel prides itself on its cleanliness and it shows with a commitment to sanitation standards evident throughout the property. The staff is exceptional with friendly, kind, helpful and pleasant employees who provide superb and amazing service. Visitors to InterContinental Cleveland have nothing but high praise for the hotel's wonderful staff. Overall, InterContinental Cleveland is a must-stay for anyone visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area.
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Reviews summaries
The Westin Cleveland Downtown is a modern and clean hotel with a fantastic location in the city center, making it a perfect base for exploring downtown Cleveland. Guests enjoyed the ease of walking to nearby attractions and found the staff to be friendly and accommodating. Although there were some negative reviews regarding limited dining options and high prices, the breakfast buffet and Urban Farmer restaurant were generally well-received. The rooms received mixed reviews with some guests noting outdated decor and cleanliness issues, but many found them spacious and comfortable with notably comfortable beds. Guests also had mixed experiences with the parking options at the hotel. However, overall, The Westin Cleveland Downtown received very good reviews with many guests exceeding their expectations and praising the exceptional service provided by the staff.
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Reviews summaries
The Drury Plaza Hotel Cleveland Downtown is a highly recommended hotel for tourists wanting to see and do as much as possible in the heart of the city. The hotel's location is unbeatable with major attractions and restaurants within walking distance. Guests love the complimentary breakfast and dinner/snacks with many raving about the quality and taste of the food. The hotel's dining options are fantastic with the free dinner being a favorite among guests. The rooms are spacious, clean and comfortable with some offering amazing views of the Christmas lights. The hotel's staff is exceptional with friendly and attentive personnel who go out of their way to ensure that every guest's stay is as comfortable as possible. The hotel is also family-friendly with activities that will keep the kids entertained, including a pool and hot tub. Guests have left comments of beautiful and amazing memories that their kids want to relive every year. The Drury Plaza Hotel Cleveland Downtown is a great option for those who want to attend sporting events but also want to stay in comfort with their family. The hotel's beds are also highly praised with guests describing them as very comfortable. Overall, the Drury Plaza Hotel Cleveland Downtown is a beautiful, comfortable and clean hotel that guests highly recommend.
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The Hyatt Regency Cleveland at The Arcade is a highly recommended hotel for those seeking a central location in Cleveland. The hotel's prime spot in the heart of downtown puts guests within walking distance of many attractions, shops and restaurants. The historic architecture of the building is also a highlight, adding to its charm and allure. While some guests had mixed experiences with the breakfast offerings and parking options, the hotel's staff received high marks for their exceptional customer service. The rooms were generally comfortable, clean and spacious with some offering spectacular views of the city. The hotel is generally very clean and comfortable, though some guests had negative experiences with unclean rooms. Families with slightly older children will appreciate the unique architecture of The Arcade, while those interested in historical design and culture will love the hotel's rich architectural and cultural significance. Overall, the Hyatt Regency Cleveland at The Arcade is a great option for a city hotel in a prime location.
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Reviews summaries
The Hilton Cleveland Downtown is a modern and comfortable hotel with a great location. The staff is friendly and the hotel is very clean. The drinks at Bar32 are made perfectly, although the Eliot Ness needs improvement. While some guests found the hotel disappointing, others thought it was superb. The hotel offers reasonable pricing for a holiday weekend, but be careful when venturing outside as the surrounding area can be scary and filthy. The only downsides are the limited dinner menu and high drink prices in the restaurant, as well as the steep self-parking fee and bed taxes. Overall, the Hilton Cleveland Downtown is a decent choice for a comfortable stay in Cleveland.
Highly Rated
Reviews summaries
The Glidden House in Cleveland emerges as a highly recommended option for travelers, celebrated for its ideal location, historic charm and stellar service. Nestled in the peaceful and culturally rich University Circle, the hotel's proximity to the Cleveland Museum of Art, Natural History Museum and Case Western Reserve University offers guests access to a wealth of cultural experiences. The nearby Little Italy, botanical gardens and Severance Hall enhance the appeal, making it a haven for those seeking a blend of tranquility and vibrant cultural experiences. The breakfast at The Glidden House receives widespread acclaim for its variety and quality. Guests commend the diverse selection, including both hot options like scrambled eggs and bacon and healthier choices such as yogurt and fresh fruit. The beautiful settings of the sunroom or garden room and the exceptional service, add to the enjoyable morning experience. Minor critiques center on a desire for more pastries and better buffet maintenance, yet the positive feedback far outweighs these minor setbacks. Rooms at The Glidden House are noted for their spaciousness, cleanliness and charming decor that align with the hotel's historic character. Guests appreciate the comfort, soundproofing and well-designed interiors, despite occasional comments about small beds and dated furnishings. The newly renovated wing, in particular, garners praise for its beauty and comfort. Cleanliness and maintenance are strong suits of The Glidden House with many guests highlighting the meticulous upkeep of both public spaces and private rooms. While few mention minor cleanliness issues or limited housekeeping service, the overall sentiment reflects satisfaction with the hotel's standards. The staff at The Glidden House consistently earns high marks for their friendliness, professionalism and dedication. From efficient desk service to personalized recommendations, the team’s efforts significantly enhance the guest experience, making stays notably pleasant. Parking, while convenient due to its proximity, draws mixed reviews due to additional fees and limited space. Some guests find it straightforward, while others feel the cost is high and would prefer complimentary parking. Comfortable beds contribute to a restful experience, although there are mixed opinions on their firmness and height. Despite a few mentions of dips and a lack of support, the majority of guests find the beds cozy and conducive to a good night's sleep. Standing as a beacon of historical elegance, The Glidden House masterfully blends vintage charm with contemporary comforts. Its beautifully preserved architecture and well-decorated, modernized rooms create an inviting ambiance that appeals to history and culture enthusiasts. The hotel's historical essence, combined with modern amenities, stellar service and delectable breakfast, ensures a memorable stay. In summary, The Glidden House offers a delightful blend of historic charm, cultural convenience and exceptional hospitality, making it an excellent choice for travelers seeking a unique and comfortable retreat in Cleveland.
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Reviews summaries
Hotel Indigo Cleveland Downtown by IHG, is an exceptional choice for visitors seeking proximity to key Cleveland attractions. Perfectly located in the heart of Cleveland’s sports and entertainment district, the hotel allows effortless access to Rocket Mortgage FieldHouse, Progressive Field and other downtown venues. The prime location makes it an ideal base for those attending concerts, MLB and NBA games or exploring local sights such as the Rock and Roll Hall of Fame. Guests commend the hotel for its clean, newly updated rooms featuring modern decor and numerous amenities like mini-fridges, coffee makers, irons and safes. The beds and pillows are particularly praised for their comfort, ensuring restful nights. Although some rooms face minor maintenance issues and limitations such as small bathrooms and the absence of microwaves, the overall experience remains highly satisfactory with spacious and beautifully decorated rooms. The cleanliness of the hotel receives mixed reviews. While many guests find the rooms well-maintained, spacious and clean, there are instances of housekeeping inconsistencies with reports of visible dust, dirty carpets and inadequately cleaned bathrooms. Despite these occasional lapses, the charming decor and comfortable accommodations contribute to a generally positive atmosphere. Breakfast experiences are varied with many guests complimenting the breakfast staff for their great service and delicious offerings. However, some faced challenges like slow service due to understaffing, empty buffet trays and cleanliness issues in the dining area. The lack of a complimentary breakfast also led to additional costs for some guests. The hotel's staff is frequently praised for their friendliness and helpfulness, significantly enhancing guest satisfaction. Exceptional service is noted across various departments, including the front desk, housekeeping and the restaurant/bar staff. Specific team members are highlighted for their efficiency and accommodating nature, contributing positively to the overall guest experience. Overall, Hotel Indigo Cleveland Downtown stands out for its advantageous location, comfortable and clean accommodations and exceptional service from its staff. Despite some areas needing improvement, the hotel remains a recommended option for those visiting Cleveland, offering a blend of comfort, convenience and friendly hospitality.