Cheltenham Hotels
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Highly Rated
Reviews summaries
The Greenway Hotel & Spa is a luxurious four-star hotel that recently underwent refurbishments. It offers exceptional accommodation and facilities which are unmatched, making it the perfect escape for a luxurious getaway. The hotel is in a lovely and peaceful location, making it the ideal base for exploring the Cotswolds and Cheltenham. Guests have praised the hotel staff for their excellent service, friendly nature and courtesy with special mention for Alex and Modelin. The hotel restaurant is superbly laid out with gorgeous views and offers exceptionally high-quality food which has left guests raving about the experience. The breakfast at The Greenway Hotel & Spa is also amazing, presented beautifully and with a wide variety to choose from including freshly made options. The spa is a major highlight of the hotel with guests praising the lovely and quiet atmosphere and wonderful facilities. The high quality of the experience has led guests to describe the hotel using words such as “exceptionnel” and “luxurious” with virtually all guests agreeing that it offers a truly exceptional travel experience.
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Ellenborough Park is a beautiful hotel located on the edge of Cheltenham, surrounded by stunning views of the Cotswolds. The hotel offers a range of rooms, some luxurious and beautifully decorated, while others are in need of updating. Guests rave about the breakfast offered at the hotel, but have mixed opinions about the dinner menu. The staff are a mixed bunch with some guests finding them incredibly helpful and friendly, while others found them rude or lacking in customer service skills. The spa and pool facilities received mixed reviews with some guests experiencing a delightful break and others being disappointed. Parking may be a minor issue, but the hotel is worth enduring for the rest of the wonderful experience it has to offer. Ellenborough Park is a great choice for families with young children and even furry friends, as it is both kid and dog-friendly. Although the hotel is rated 5-stars, some guests were disappointed with their experience, but it still exudes a luxury feeling that's hard to ignore. Overall, Ellenborough Park is an excellent and beautiful hotel designed for comfort and relaxation in a luxurious setting, worthy of a top-class rating.
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Cowley Manor Experimental offers a mixed experience for guests, according to reviews. The breakfast menu is varied, but some guests encountered issues such as unexpected charges and stale pastries. The dinner experience is also mixed with some guests praising the food and wine list, but others experiencing slow service and confusion from waiting staff. The rooms are spacious and comfortable, but some guests reported issues with lighting, noise and tired decor. The staff received mixed reviews with some guests praising their helpfulness and professionalism, while others found them inconsistent and rude. The spa received mixed reviews as well with some guests describing it as gorgeous and amazing, while others found the facilities lacking and the spa food unhealthy. Despite the mixed reviews, many guests found the staff friendly and helpful and the hotel offers a strong relaxation feel.
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The Leonardo Hotel Cheltenham receives a wealth of positive feedback from guests across various aspects of their stay, making it a popular choice for visitors to the area. Conveniently located near the M5 motorway, the hotel provides an ideal base for exploring Cheltenham, the picturesque Cotswolds, and nearby attractions, appealing to both leisure and business travelers. The hotel enjoys excellent accessibility with public transport and onsite facilities such as ample parking and leisure amenities, enhancing its practical appeal. Guests frequently commend the hotel for its clean and comfortable accommodations, with spacious rooms that cater well to families and groups. The beds are particularly noted for their comfort, ensuring a restful night's sleep, with King Koil mattresses receiving special acclaim. High cleanliness standards are evident throughout the hotel, including the pool area, although some guests mention minor maintenance updates could be beneficial. The breakfast offering stands out for its variety and quality, with options to suit various dietary needs, including gluten-free and vegan. Despite some feedback about temperature issues, the breakfast experience is largely positive, with the attentive staff further enhancing dining satisfaction. Dinner also garners praise for its quality and friendly service, though guests suggest a more varied menu could improve the experience. The staff consistently receive high accolades for their professionalism and warmth, contributing significantly to the welcoming atmosphere that guests enjoy. Family-friendly amenities are a highlight at the Leonardo Hotel Cheltenham, with spacious rooms and enjoyable activities for children, ensuring a pleasant stay. The pool and leisure facilities, including a gym, jacuzzi, steam room, and sauna, significantly enhance the guest experience, offering relaxation and rejuvenation. Although some guests face minor WiFi connectivity issues, the service is generally appreciated for its speed and reliability. Parking remains an area of contention due to a daily fee, yet the facility itself is valued for its convenience. The hotel strikes a balance between comfort and practicality, with attentive service and well-rounded amenities making it a solid choice for travelers seeking accessibility, relaxation, and a comfortable stay in Cheltenham.
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Queens Hotel Cheltenham stands out for its exceptional location, situated in the heart of Cheltenham, allowing easy access to restaurants, shops, bars and local attractions along with the picturesque Imperial Gardens and regency parks. The hotel's grand Victorian architecture, beautifully maintained interior and well-preserved historical charm enhance the overall guest experience, making it a prime choice for various visitors, including those exploring the Cotswolds. Guests frequently commend the breakfast for its variety and high quality with particular praise for the full English breakfasts and the friendly, attentive service. Similarly, the hotel's dining experiences are highly regarded with well-presented and delicious food, although some found the meals to be on the pricier side. Accommodations at Queens Hotel Cheltenham receive positive feedback for their cleanliness, spaciousness, lovely decor and modern amenities. However, there are occasional concerns about temperature control, noise and variations in room sizes. Despite these minor issues, the hotel's historical charm and elegant presentation contribute significantly to guest satisfaction. The hotel's staff are often highlighted for their exceptional friendliness, professionalism and efficiency, greatly contributing to a positive stay. Many guests appreciate the welcoming and helpful nature of the staff, which consistently elevates their overall experience. The WiFi service receives mixed reviews with some guests reporting good connectivity while others experience issues. Nevertheless, this does not significantly detract from the overall positive guest experience. The convenience of on-site parking is appreciated, though some guests find the parking fee of £15 per day to be high. The provision of EV charging stations is seen as a positive, although availability and cost issues are occasionally noted. Families find the hotel accommodating, enjoying comfortable rooms and family-friendly services, although there are occasional disturbances. The vibrant nightlife nearby offers diverse entertainment options, although some guests mention nighttime noise from adjacent bars. The beds at Queens Hotel Cheltenham are particularly praised for their comfort, contributing to a good night’s sleep. However, some guests find the king-size beds formed from two singles to be less comfortable. Overall, Queens Hotel Cheltenham maintains a high standard consistent with its four-star rating, offering excellent service, quality accommodations and the luxury experience expected by its guests, despite minor areas for improvement noted by some reviewers.
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Clarence Court Hotel enjoys widespread acclaim for its ideal location, nestled in a quiet, leafy square in the heart of Cheltenham. Guests appreciate the hotel's proximity to shops, bars, restaurants and main attractions like the Brewery Quarter, all within walking distance. The tranquil setting, combined with complimentary on-site parking, allows visitors to explore the town effortlessly while enjoying a peaceful retreat. The breakfast at Clarence Court Hotel is a standout feature, consistently praised for its variety and quality. Guests enjoy freshly cooked ingredients and a range of hot and cold options, ensuring a delightful start to the day. Attentive and polite service enhances the dining experience, although minor issues such as occasional delays in replenishing buffet items are noted. Dinner at the hotel’s in-house restaurant receives high marks for its excellent food quality and tasteful ambiance. The well-balanced menu caters to diverse preferences with traditional dishes like fillet steak and prawn pasta earning particular praise. While some guests mention limited menu options and restricted hours, the overall dining experience remains positive, highlighted by beautifully presented meals and attentive service. Room experiences vary with many guests finding them spacious, clean and comfortable. En-suite facilities and beautiful views add to the appeal, although some rooms are described as small or in need of updates. Temperature control and noise issues are occasionally reported, but the hotel staff's prompt response to concerns, including room upgrades, is appreciated. Cleanliness standards at Clarence Court Hotel are generally high with many guests commenting on the spotless and inviting ambiance. While a few areas requiring more thorough cleaning are noted, the overall consensus is positive regarding hygiene and maintenance. The hotel staff consistently receive glowing reviews for their friendliness and helpfulness. Guests feel warmly welcomed and well taken care of with staff going the extra mile to resolve issues quickly and provide luggage assistance. Minor service inconsistencies are overshadowed by the general sentiment of exceptional hospitality. The wifi experience is mixed with some guests finding it reliable and others encountering connectivity issues. While free access is appreciated, improving the wireless network could enhance the guest experience. The hotel’s off-site gym and pool facilities, located at a nearby public complex, are generally well-received. Guests appreciate the complimentary access and the quality of the facilities, despite the slight inconvenience of the off-site location and limited hours. Free on-site parking is a valuable amenity that most guests find convenient and hassle-free, although tight spaces and limited availability can be challenging during peak times. Clarence Court Hotel is noted for its family-friendly environment, offering spacious family rooms and thoughtful touches like high chairs and teddy bears for children. Families appreciate the warm hospitality and ample space, making it an ideal choice for group stays. Overall, Clarence Court Hotel offers a charming and comfortable stay in a prime Cheltenham location with standout breakfast and dinner options, friendly staff and a welcoming atmosphere that caters well to families and individuals alike.
Highly Rated
Reviews summaries
No38 The Park in Cheltenham blends tranquility with accessibility, offering a prime location with proximity to the vibrant town center, scenic surroundings, and local attractions. This elegant Georgian property is renowned for its boutique charm, featuring stylish decor and luxurious furnishings throughout. Guests appreciate the serene environment and nearby park, perfect for relaxation. The hotel earns high praise for its exceptional breakfast and dining experiences. Breakfast is celebrated for its quality and variety, with a thoughtful pre-breakfast treat and attentive staff enhancing the overall enjoyment. The restaurant delights guests with remarkable dishes, although it is closed for dinner on Sunday and Monday evenings. Rooms are generously sized and beautifully decorated, with standout features like roll-top baths. Immaculate cleanliness and high-quality amenities contribute to a welcoming and comfortable stay. The staff further elevate the experience with their friendly and attentive service, consistently exceeding guest expectations. Beds are often described as extremely comfortable, adding a touch of luxury to the experience. The hotel's boutique nature, characterized by unique design elements and upscale furnishings, captivates guests looking for a refined and charming stay. No38 The Park is also highly rated for dog-friendly accommodations, offering thoughtful amenities for both guests and their pets. With its ideal location, exquisite ambiance, and attentive service, No38 The Park is a top choice for a delightful getaway in Cheltenham.
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No131 The Promenade in Cheltenham is highly lauded for its outstanding features, making it a top choice for visitors seeking both convenience and luxury. Its prime location in the heart of Cheltenham provides guests with easy access to shops, cafes, parks and notable attractions like the Racecourse and the famous Jazz Festival. The stunning Georgian townhouse architecture, elegant decor and top-class amenities further enhance the hotel's allure. Despite some critiques, the breakfast experience at No131 The Promenade is generally positive with many praising the superb taste and presentation of the food. Highlights such as the truffle caviar eggs and a variety of dishes stand out. However, some guests did note issues like slow service and limited portions. The hotel's dining experiences are exceptional, particularly at the Japanese restaurant and the Brasserie, where dishes like perfectly cooked steak and superb mussels are frequently praised. The vibrant bar areas and stylish decor contribute to a fantastic dining atmosphere, although occasional noise and high prices have been mentioned. The rooms at No131 The Promenade are a strong point, described as clean, spacious and beautifully decorated with luxury touches like Dyson hairdryers and luxury toiletries. Comfortable, large beds and well-appointed bathrooms with features like twin showers and roll-top baths also receive high marks, though a few guests mentioned issues with size and temperature. Cleanliness is consistently a highlight with rooms and common areas described as spotlessly clean and well-maintained. The housekeeping team is commended for their high standards, ensuring a pristine environment throughout the hotel. The staff at No131 The Promenade are widely praised for their friendliness, helpfulness and professionalism. Reception staff are particularly noted for their efficiency and warm welcome, contributing significantly to a memorable stay. While the WiFi receives mixed reviews, many guests found it to be a valuable amenity with good coverage, especially in the rooms. However, some reported issues with connectivity and speed. Families find No131 The Promenade accommodating with friendly staff and clean, comfortable rooms. However, the lack of a lift and limited child-specific activities may be a drawback for some. The hotel's nightlife scene is vibrant and popular, particularly the Gin and Juice bar with its great cocktails and lively atmosphere. This energetic environment can be noisy, especially late into the night, which may disrupt those seeking a quiet stay. Overall, No131 The Promenade excels in providing a comfortable and luxurious experience with its prime location, elegant rooms, exceptional dining and friendly staff. Although there are minor areas for improvement, the hotel remains a highly recommended choice for visitors to Cheltenham.
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Holiday Inn Express Cheltenham Town Centre by IHG, receives commendations for its strategic location next to the Brewery Quarter, making it a prime spot for accessing Cheltenham's array of restaurants, bars and entertainment venues. Guests found the central positioning convenient for exploring local attractions, shopping areas and parks, as well as for accessing the Cotswolds for day trips. The nearby NCP car park and proximity to Cheltenham Racecourse further enhance its appeal for both business and leisure travelers. The breakfast at the hotel is well-received for its good value and variety, offering both English and continental options, including freshly cooked food, pastries and a pancake machine. The staff are highly praised for their professionalism and friendliness during the breakfast service. However, guests occasionally encountered issues with long queues and slow replenishments during peak times, suggesting potential areas for improvement in managing the breakfast spread. Regarding dinner, the onsite bar area is noted for its cozy and welcoming ambiance, but the limited dinner menu encouraged many guests to dine out at nearby restaurants. Despite this, the bar serves as a relaxing retreat with attentive staff and a pleasant setting for evening gatherings. Rooms at the hotel offer a mix of positive and negative experiences. On the plus side, cleanliness and comfort are frequently highlighted with modern, well-equipped spaces and comfortable beds. The hotel is family-friendly, providing adequate facilities for children. However, issues such as small room size, poor ventilation, noise from busy roads and occasional outdated decor detract from the overall experience. The hotel’s cleanliness stands out, earning high marks from guests. The rooms and common areas are maintained to a high standard, contributing to a modern and welcoming environment. Staff at the hotel consistently receive high praise for their friendliness, helpfulness and professionalism with special mentions for individuals who went above and beyond to enhance guest experiences. The free Wi-Fi service is generally appreciated for its availability and reliability, although some guests experienced connectivity issues, indicating a need for better coverage and speed in certain areas. While the hotel does not have an onsite gym, guests appreciated access to a nearby well-equipped gym and swimming pool, adding to the hotel’s amenities. However, the off-site location and limited access times were noted as minor inconveniences. Parking presents a mixed experience; the nearby NCP car park is convenient but comes at a cost. Although the hotel offers discounted rates, some guests still found the fees high and the process cumbersome. For families, the hotel offers a friendly environment and a good location, although room size and noise levels were points of concern. The breakfast and clean facilities were appreciated, but improvements in room configuration could enhance family comfort. Finally, the hotel’s location next to the Brewery Quarter makes it a perfect base for experiencing Cheltenham's vibrant nightlife with ample dining and entertainment options just a short walk away.
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The DoubleTree by Hilton Cheltenham-Cotswolds is a beautiful hotel with a fantastic location, close to the town centre and the Cotswolds. The hotel offers free parking and spacious rooms with luxurious bedding, although some guests found certain rooms and the spa area needing updates. The breakfast received mixed reviews, but the dinner was praised for its food quality and selection, although some guests had poor experiences with the service and limited menu. The staff were consistently praised for being friendly and helpful and the spa and gym facilities were generally well-liked, although some guests noted issues with cleanliness. Families enjoyed the hotel's activities, but some guests were disturbed by noisy children and barking dogs. Overall, the comfortable beds were a highlight of guests' stays.